Business IT Support

Business IT Support

Cloud Computing

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Cybersecurity Services

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Business Connectivity

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Flexible Terms | Risk-Free

How Can We Help You?

Fast and Responsive IT Support

As an IT support provider, we're here to solve your IT problems and answer your technical questions. With an average response time of just 25-minutes and resolution time of less than 90-minutes, our IT helpdesk is one of the fastest and most responsive in Wiltshire. Whether your laptop won't boot, printer won't print, software won't load or emails won't sync; we're here to help.

Explore IT Support

Gold-Standard Cybersecurity

Do you want to enhance your organisation's cybersecurity, business continuity and disaster recovery? Our range of cybersecurity solutions.

Discover Cybersecurity

Co-Managed IT Support

Does your internal IT department require more hands on deck? Perhaps to cover sickness, parental leave and holidays? We can be involved as little or as much as you need.
Explore Co-Managed IT Support

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Doing IT Differently

IT companies can be very similar from the outside, but each one is unique. We’re proud that our clients describe us as genuinely different; here are a few reasons why.

Risk-Free & Short-Term Contracts

Our services are provided on monthly rolling contracts. We believe our customers should choose to work with us and not be forced to.

Customer-Focused Service

We go above and beyond for all of our customers and enjoy providing an excellent customer experience. This has led us to consistently achieve a customer satisfaction rate of 99% and be recognised at regional and national awards.

Our IT technicians are often referred to as ‘calm and patient’, ‘responsive’, ‘very efficient’ and ‘extremely helpful’.

Reduced Downtime & Waiting Times

IT problems reduce efficiency and can sometimes stop business operations. Our industry-leading average response time of just 25 minutes means that you won’t be waiting for long.

Confusion-Free

We appreciate that you might not be an IT whiz. That’s why our technicians speak in plain English and avoid using over-complicated jargon.

Our Accreditations

With over 24 years in the IT game, we’ve developed expertise in many areas and have earnt numerous accreditations:

ESET Gold Partner Logo Microsoft Gold Partner Logo Apple Certified Technician Logo

What our customers say

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Amazing customer service, friendly approach whilst resolving my challenge rapidly! Thank you.

Tim Johns, MSA Environmental

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Thanks Luke. Very quick, very helpful. I always love how Systemagic are able to explain what must be quite complex SharePoint/IT issues in a way a non-expert would understand!

Pound Arts Trust, Chris Moore

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SUPERB service from Charley today. As always, goes above and beyond. Problem solved quickly and efficiently and with great communication. Cannot fault the service!

Sarah Lajevardi, Five Mile Films

Five Mile Films
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Adam was a star - he was calm and clearly very knowledgeable - but without overwhelming me with technical information. A real pleasure to work with. Thanks!

Tess Biddington, Safelives

SafeLives Logo Bristol
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“Gabriel is always thoroughly professional, kind and knowledgeable. He continues to impress with his technical skills, great communication and speed and efficiency.”

Rob, Future Present

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“Thank you to Luke for a very professional, effective and friendly service. Luke recognised how to resolve the problem immediately and actioned this.“

Steve, BGS Healthcare

BGS Healthcare
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“Alex jumped onto this straight away today and sorted the problem out immediately. Two happy Directors here at Transform, as always with you guys!“

Daniel, Transform Communications

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“Excellent customer service from Adam and Jerry over the last week - you guys are amazing. 100% recommend you and Systemagic to everyone!“

Sam Williams, Sureset

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“If there is a higher rating than 'good' I would have selected that. Fantastic support from Adam today, took the time to really understand and explain what the problems could be and was incredibly patient.”

, SafeLives

SafeLives Logo Bristol
View all testimonials

Related Case Studies

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Systemagic has been supporting Halsall since 2013 and have assisted and adapted to Halsall's requirements as they have continued to grow.

David Barback, Build Manager

Halsall Construction

Systemagic has been supporting Halsall since 2013 and have assisted and adapted to Halsall's requirements as they have continued to grow.

Upgraded Systems
Helpdesk Support
Onsite Support
Read Case Study
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Modo25 wanted a secure system that was able to scale fast to match their growth, and a network that could mix Apple and Microsoft with a support provider which was comfortable with both.

John Readman - CEO & Founder

Modo25

Modo25 wanted a secure system that was able to scale fast to match their growth, and a network that could mix Apple and Microsoft with a support provider which was comfortable with both.

Apple & Microsoft Hardware procurement, set up & support
Microsoft 365 set up
VoIP Telephone Systems installed
Read Case Study
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Total Connections chose Systemagic after wanting to change their IT provider. Since we started our support, they haven't looked back.

Ross Davies, Technical Director

Total Connections

Total Connections chose Systemagic after wanting to change their IT provider. Since we started our support, they haven't looked back.

Server Upgraded
Router Upgraded
Defender Installed
Read Case Study

Our customers tell us we’re genuinely different to other IT companies.

Get in touch today to find out more.

Or call us today on 01225 426 800