Our customers tell us we’re genuinely different to other IT companies.
Get in touch today to find out more.
Or call us today on 01225 426 800
We offer all almost all of our services on unique flexible 30-day rolling contract terms.
Shepton Mallet is a hive of industry and our clients in the town include the wonderful Kilver Court shopping village. Our award-winning team are trained in delivering excellent customer service ensuring they support users and not just their technology. We put our clients at the forefront of absolutely everything we do which is why we’re proud to still be working with customers who signed up to our services over 22 years ago!
Are you worried about outsourcing your IT Support in Shepton Mallet? Perhaps you’re hesitant to change providers? Priding ourselves on our people-focused approach our clients tell us we are genuinely different to other companies because..
We offer our services on unique risk-free rolling 30 day terms.
We have industry-leading response and resolution times (which we’re super proud of) with most user issues being fixed within 25 minutes!
We have an awesome Customer Experience Manager who is dedicated ensuring our customers get the most from their partnership with us.
We have over 22 years’ experience in the industry and 99.99% client retention.
Our people-focused approach means you will always speak to a friendly human who talks back in plain English, no confusing techie jargon here!
Our experienced and professional team are available to offer the best possible solution for your business requirements. If you’d like more information on how Systemagic can help transform your business and get the most out of your technology we’d love to hear from you.
Systemagic have been managing our IT systems for a number of years now. Throughout we have always found them immensely professional, accommodating and would regard them as industry experts. They provide us with sound information to protect our business, at the same time a down to earth friendly approach which makes working alongside them an absolute joy. Highly recommended company, we need more of these.
Amazing customer service, friendly approach whilst resolving my challenge rapidly! Thank you.
Tim Johns, MSA Environmental
Thanks Luke. Very quick, very helpful. I always love how Systemagic are able to explain what must be quite complex SharePoint/IT issues in a way a non-expert would understand!
Pound Arts Trust, Chris Moore
SUPERB service from Charley today. As always, goes above and beyond. Problem solved quickly and efficiently and with great communication. Cannot fault the service!
Sarah Lajevardi, Five Mile Films
Adam was a star - he was calm and clearly very knowledgeable - but without overwhelming me with technical information. A real pleasure to work with. Thanks!
Tess Biddington, Safelives
“Gabriel is always thoroughly professional, kind and knowledgeable. He continues to impress with his technical skills, great communication and speed and efficiency.”
Rob, Future Present
“Thank you to Luke for a very professional, effective and friendly service. Luke recognised how to resolve the problem immediately and actioned this.“
Steve, BGS Healthcare
“Alex jumped onto this straight away today and sorted the problem out immediately. Two happy Directors here at Transform, as always with you guys!“
Daniel, Transform Communications
“Excellent customer service from Adam and Jerry over the last week - you guys are amazing. 100% recommend you and Systemagic to everyone!“
Sam Williams, Sureset
“If there is a higher rating than 'good' I would have selected that. Fantastic support from Adam today, took the time to really understand and explain what the problems could be and was incredibly patient.”
, SafeLives