PROUD TO OFFER UNIQUE 30-DAY ROLLING CONTRACT TERMS

As an experienced IT company we pride ourselves on delivering the best IT Support in Midsomer Norton to small and medium size businesses.

Our award-winning team have been providing Cloud solutions, Connectivity services and IT support to businesses in Midsomer Norton and surrounding areas for over 22 years.

We work with a range of organisations who tell us we’re different to other providers. If you’re worried about taking your IT elsewhere then take a look at why we’re different:  

We would hate to tie our clients into long-term contracts which is why all of our services are offered on unique 30 day terms.

Our industry-leading response and resolution times speak from themselves.

We have an awesome Customer Experience Manager who is completely dedicated to ensuring our customers get maximum value from their partnership with us.

We have over 22 years’ experience in the game and 99.99% client retention

Our people-focused approach means users will always talk to a friendly technician who won’t baffle you with tech talk!

We selected Systemagic for a number of reasons,; our overall aim was to use local companies, we wanted a company who would offer sound practical advice and lead us through the project keeping the guest fully at the heart of our decision making. The approach from Systemagic was always practical, they use language, which we could understand and offered at all times straightforward solutions to our challenges. I particularly liked their speedy response, pro-active style, their co-operation when our timelines and deadlines changed, but most importantly their friendly approach and ease of doing business with. Where we needed extra support and sometimes out of normal hours help, they were always on hand.

Jonathan Walker – Managing Director

No.15 Great Pulteney

What our customers say

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Amazing customer service, friendly approach whilst resolving my challenge rapidly! Thank you.

Tim Johns, MSA Environmental

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Thanks Luke. Very quick, very helpful. I always love how Systemagic are able to explain what must be quite complex SharePoint/IT issues in a way a non-expert would understand!

Pound Arts Trust, Chris Moore

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SUPERB service from Charley today. As always, goes above and beyond. Problem solved quickly and efficiently and with great communication. Cannot fault the service!

Sarah Lajevardi, Five Mile Films

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Adam was a star - he was calm and clearly very knowledgeable - but without overwhelming me with technical information. A real pleasure to work with. Thanks!

Tess Biddington, Safelives

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“Gabriel is always thoroughly professional, kind and knowledgeable. He continues to impress with his technical skills, great communication and speed and efficiency.”

Rob, Future Present

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“Thank you to Luke for a very professional, effective and friendly service. Luke recognised how to resolve the problem immediately and actioned this.“

Steve, BGS Healthcare

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“Alex jumped onto this straight away today and sorted the problem out immediately. Two happy Directors here at Transform, as always with you guys!“

Daniel, Transform Communications

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“Excellent customer service from Adam and Jerry over the last week - you guys are amazing. 100% recommend you and Systemagic to everyone!“

Sam Williams, Sureset

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“If there is a higher rating than 'good' I would have selected that. Fantastic support from Adam today, took the time to really understand and explain what the problems could be and was incredibly patient.”

, SafeLives

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