Since 1999, we have delivered fast, friendly, and reliable IT support services to businesses throughout Melksham and the surrounding Wiltshire area. Our deep roots in the local community have made us one of the region’s most trusted Managed Service Providers.
As your local MSP, we provide the full spectrum of managed IT services, including:
Keep your team productive. Our award-winning helpdesk handles technical hiccups quickly and cheerfully, ensuring your staff can focus on growing their business without local downtime.
Safeguard your digital assets. From MDR and endpoint protection to Cyber Essentials certification and staff awareness training, we keep your business secure from evolving digital threats.
Work smarter from anywhere. Whether you’re in the heart of town or working remotely, we are trusted Microsoft 365 and Google Workspace Partners who handle your cloud migration and unlock the full power of your tools.
Never lose momentum. We provide the robust Wi-Fi, VoIP, and high-speed data solutions your business needs to stay fast, flexible, and seamlessly connected to clients everywhere.
Lightning-Fast Local Response: We boast industry-leading response and resolution times, with most tech issues sorted in under 25 minutes!
No Tech Jargon, Just People: Our customer service-driven support means you always talk to a friendly human who speaks in plain, straightforward English.
Flexibility Over Formality: We believe in earning your loyalty, which is why we offer most of our services on flexible, rolling 30-day terms rather than locking you into long contracts.
A Proven Track Record: With over 27 years of experience under our belt, we are proud of our 99.6% customer satisfaction rate.
Amazing customer service, friendly approach whilst resolving my challenge rapidly! Thank you.
Tim Johns, MSA Environmental
Thanks Luke. Very quick, very helpful. I always love how Systemagic are able to explain what must be quite complex SharePoint/IT issues in a way a non-expert would understand!
Pound Arts Trust, Chris Moore
SUPERB service from Charley today. As always, goes above and beyond. Problem solved quickly and efficiently and with great communication. Cannot fault the service!
Sarah Lajevardi, Five Mile Films
Adam was a star - he was calm and clearly very knowledgeable - but without overwhelming me with technical information. A real pleasure to work with. Thanks!
Tess Biddington, Safelives
“Gabriel is always thoroughly professional, kind and knowledgeable. He continues to impress with his technical skills, great communication and speed and efficiency.”
Rob, Future Present
“Thank you to Luke for a very professional, effective and friendly service. Luke recognised how to resolve the problem immediately and actioned this.“
Steve, BGS Healthcare
“Alex jumped onto this straight away today and sorted the problem out immediately. Two happy Directors here at Transform, as always with you guys!“
Daniel, Transform Communications
“Excellent customer service from Adam and Jerry over the last week - you guys are amazing. 100% recommend you and Systemagic to everyone!“
Sam Williams, Sureset
“If there is a higher rating than 'good' I would have selected that. Fantastic support from Adam today, took the time to really understand and explain what the problems could be and was incredibly patient.”
, SafeLives
