We work with a wide range of businesses in Frome, including Transform Communications, Cityforum, West Country Tiling, Watson Gym, The Blue House, Bath Conservation Architects, and Talbot Inn. Whether you’re a small local business or a larger operation, we tailor our IT services to meet your specific needs.
Downtime can be costly for any business. That’s why we prioritise rapid response and resolution times. Whether it’s a remote fix or an on-site visit, we ensure that your IT issues are addressed quickly, minimising disruptions to your business operations.
With over 25 years in the industry, we’ve built a reputation for delivering exceptional IT services. Our customer satisfaction rate of 99.3% in 2023 speaks for itself—we focus on providing clear, jargon-free support and ensuring that your IT systems run smoothly. Our customer-first approach means no long-term contracts—just 30-day rolling terms to keep your business flexible.
We’re Cyber Essentials Plus certified, an ESET Gold Partner, and a Microsoft Solutions Partner, ensuring that your business receives the best IT support from certified professionals. Whether you need help with cybersecurity, cloud migrations, or hardware procurement, our team is equipped with the expertise to deliver high-quality service every time.
We offer a wide range of IT services tailored to the needs of businesses in Frome and the surrounding areas. Whether you’re looking for help with day-to-day IT management or seeking advanced cybersecurity solutions, we’ve got you covered:
Our managed IT services ensure that your systems are constantly monitored and maintained. We provide proactive support to prevent issues before they become problems, allowing you to focus on your business.
We assist Frome businesses with procuring the right hardware to meet their needs. Whether you’re upgrading your office equipment or setting up new systems, we’ll ensure you get the best technology at the right price.
Data loss can be catastrophic for any business. Our backup management services provide reliable, secure solutions to protect your business’s critical data. We offer cloud-based backup solutions, including Hornet backup for 365, ensuring your business’s data is always secure and accessible.
Moving your business to the cloud can enhance flexibility and collaboration. Our team has successfully migrated many Frome-based businesses to Microsoft 365, ensuring seamless transitions with minimal disruption.
Amazing customer service, friendly approach whilst resolving my challenge rapidly! Thank you.
Tim Johns, MSA Environmental
Thanks Luke. Very quick, very helpful. I always love how Systemagic are able to explain what must be quite complex SharePoint/IT issues in a way a non-expert would understand!
Pound Arts Trust, Chris Moore
SUPERB service from Charley today. As always, goes above and beyond. Problem solved quickly and efficiently and with great communication. Cannot fault the service!
Sarah Lajevardi, Five Mile Films
Adam was a star - he was calm and clearly very knowledgeable - but without overwhelming me with technical information. A real pleasure to work with. Thanks!
Tess Biddington, Safelives
“Gabriel is always thoroughly professional, kind and knowledgeable. He continues to impress with his technical skills, great communication and speed and efficiency.”
Rob, Future Present
“Thank you to Luke for a very professional, effective and friendly service. Luke recognised how to resolve the problem immediately and actioned this.“
Steve, BGS Healthcare
“Alex jumped onto this straight away today and sorted the problem out immediately. Two happy Directors here at Transform, as always with you guys!“
Daniel, Transform Communications
“Excellent customer service from Adam and Jerry over the last week - you guys are amazing. 100% recommend you and Systemagic to everyone!“
Sam Williams, Sureset
“If there is a higher rating than 'good' I would have selected that. Fantastic support from Adam today, took the time to really understand and explain what the problems could be and was incredibly patient.”
, SafeLives
